Understanding your winter gas bill
Colder temperatures can impact your natural gas bill by using more energy to operate your furnace, water heater, and other gas appliances. After the recent winter storm from 01/09/2025 to 01/11/2025, your natural gas bill for January may have increased.*
How extreme temperatures impact your energy use:
When the average low winter temperature is 38 degrees, your furnace typically warms the air in your home by about 30 degrees. However, if the average low during an extreme winter storm is 13 degrees, then there is a 55 degree difference. Extreme temperatures outside require your furnace to use more energy to reach your desired indoor temperature setting.
What resources are available to help manage my winter bills?
Atmos Energy understands that budgets are tight. This is why we have energy-saving tips and payment options to help manage your winter gas bill.
- Implement energy-saving measures around your home, where safe to do so. A few changes can make a big difference in how much energy you use.
- Sign up for Budget Billing so your bill is more predictable each month.
- Inquire about an Installment Plan or financial assistance if you need help paying your bill.
Please call our Customer Contact Center if you wish to discuss your account. You can log into the Account Center and manage your account at your convenience and use the Bill Comparison Tool to analyze your bill.
Atmos Energy Customer Contact Center
888.286.6700 (toll free, available Monday-Friday, 7 am - 6 pm, central)
Atmos Energy appreciates your business and is committed to delivering safe and reliable natural gas service to our valued customers.
*Unusual or unexpected usage on your Atmos Energy bill could mean that you have a gas leak. If you smell or suspect a natural gas leak, leave the area immediately. Then, from a safe distance, call 911 and Atmos Energy’s 24/7 emergency line at 866 322 8667.